Frequently Asked Questions

MaintFolio, answered.

Everything about tracking your home's assets, staying ahead of maintenance, and sharing your portfolio with the people who help you take care of it.

Getting Started

What is MaintFolio?+

MaintFolio is a home and asset maintenance platform that helps homeowners track every appliance, vehicle, and system in their home — with automated reminders, service history, warranties, and receipts stored in one place. Service professionals use it to gift populated dashboards to clients and stay top-of-mind for future work.

Is MaintFolio free to use?+

Yes. Core features — adding unlimited assets, uploading documents, scheduling maintenance, and exporting reports — are free for homeowners during our beta.

How do I add my first asset?+

After signing up, click 'Add Asset' on your dashboard. You can enter details manually, snap a photo of a serial plate with our AI Vision Scanner, or upload a home inspection PDF to auto-generate your entire inventory.

Do I need to install anything?+

No. MaintFolio runs in your browser on any device — phone, tablet, or desktop. There's nothing to download.

Maintenance & Reminders

How often should I change my furnace filter?+

Most residential furnaces use a 1-inch filter that should be changed every 1–3 months during heavy use. High-efficiency 4- or 5-inch media filters can last 6–12 months. MaintFolio schedules reminders automatically based on your filter type.

How often should I flush my water heater?+

Once per year for most tank-style water heaters — more often if you have hard water. Flushing removes sediment that reduces efficiency and shortens lifespan.

Can MaintFolio remind me for seasonal tasks?+

Yes. Smart Tips surfaces seasonal reminders — HVAC tune-ups in spring/fall, gutter cleaning, sprinkler blow-outs, chimney inspection — based on your assets and location.

Does it handle recurring tasks?+

Yes. Tasks can repeat monthly, quarterly, bi-annually, yearly, or every two years, and re-schedule automatically after you mark them complete.

Can I track mileage- or hours-based maintenance?+

Yes. For vehicles, generators, mowers, and other metered equipment, you can log current usage at task completion and get reminders based on miles or hours instead of dates.

Assets & Home Inventory

What kinds of assets can I track?+

Anything with a maintenance schedule or warranty: HVAC, water heaters, appliances, vehicles, generators, lawn equipment, roofs, decks, pools, sprinkler systems, smart-home devices, and more. You can also create custom categories.

Can I nest assets under a property?+

Yes. Create a parent asset (like a house or rental property) and nest sub-assets (furnace, water heater, dishwasher) underneath. Perfect for landlords and multi-property owners.

What is Magic Inspection Upload?+

Upload your home inspection PDF and our AI reads it, extracts every system and appliance, and creates a fully populated dashboard with make, model, age, and recommended follow-ups — in under a minute.

How does the AI Vision Scanner work?+

Snap a photo of any serial plate — furnace, dishwasher, HVAC unit — and MaintFolio's AI reads the make, model, and serial number, then pre-fills the asset form for you.

Documents, Warranties & Insurance

Where are my documents stored?+

In your private Document Vault, encrypted and attached to the specific asset they belong to. Receipts, warranties, manuals, permits, and service records all live in one place.

Can I export a report for insurance?+

Yes. Every asset has a Digital Logbook export — a formatted PDF with full service history, receipts, and specs — accepted by insurance adjusters as proof of maintenance and ownership.

Does MaintFolio track warranty expirations?+

Yes. Add a warranty expiration date and MaintFolio notifies you before it lapses, so you can file claims or extend coverage in time.

Sharing & Transfers

Can I share my dashboard with my spouse?+

Yes. Multi-Player Mode lets you share your full portfolio with a partner, spouse, or roommate — everyone sees the same reminders and can complete tasks together.

What happens when I sell my home or a vehicle?+

Use Smart Transfer to hand off an asset's entire history — service records, receipts, warranties — to the new owner via a verified email link. Instant provenance for buyers.

What is a Gifted Portfolio?+

Service professionals (Realtors, HVAC contractors, home builders) can build a populated dashboard for a client and gift it at closing or after a big job. The client claims it in one click and inherits every asset, document, and reminder.

For Service Professionals

How does MaintFolio help my client retention?+

Every time your client gets a maintenance reminder, your name is on the app — as the Realtor who sold them the home, the HVAC pro who installed the furnace, or the builder who delivered the house. You become the trusted default when they need work done.

Can I co-brand the app for my clients?+

Yes. Upload your logo, colors, and contact info and every asset you provide displays a 'Provided By' card with your branding and a direct line back to your business.

Do I have to be tied to every asset?+

No. Pros are mapped by specialty — Realtors show up on the property record and referral prompts, HVAC pros on furnace/AC, plumbers on water heaters. Your name only appears where it's relevant.

How much does it cost for pros?+

MaintFolio is free during our beta for a limited number of professional accounts. Reach out to support@maintfolio.com to get on the list.

Privacy & Security

Who can see my data?+

Only you and anyone you explicitly invite. We never sell or share your data. Row-level security on our database ensures other users cannot access your records.

Can I delete my account and data?+

Yes. You can delete your account and all associated data from Settings at any time, or email support@maintfolio.com.

Where is my data stored?+

In encrypted managed cloud infrastructure (Supabase on AWS), with encrypted backups. Documents are stored in encrypted object storage.

Still have questions?

Email support@maintfolio.com or start using MaintFolio free.

Create your free account